FAQ – DHO MEDICINAL: Frequently Asked Questions
There are about 150 mail order marijuana sites in Canada. Canada has been shipping Cannabis in the mail since the 90’s – and, to date, We Cannot Find Any Records Of Anyone Ever Having Been Charged For Receiving Mail Order Cannabis.
That being said, there is still a slight risk on both ends as we are not yet working with any federal approval – However we are Striving to do So.
We Have Also Ensured Our Website Is 100% Secure – Meaning All of Your Private Info is Safe With us! See that Green Lock Beside Our Website In the URL? That Means We are a Secure Page – Showing you Only Secure Content. We Have also Installed Website Antivirus as Well as Firewall – To Further Ensure Your Safety. All of This is Done via Sucuri. You Can Look them Up Yourself! This is a Costly Security Measure Many other Sites do Not Take. We Advise that When Shopping Online – You Look for the Green Lock! (lock Symbol may be a different color depending on your browser) This is The Deep Healing Organics Standard. Your Personal Security is a Very Serious Matter For Us. Our Sucuri Website Security Ensures ALL of YOUR PERSONAL DATA is Secured Safely. Only Staff at Deep Healing Organics Can Ever See your Personal Info.
Upon registration we ask that you please send your Drivers License via email to verify your account.
If you have not done so already, please click the link below to email your ID for account verification purposes.
Please note: Members are required to send a valid form of government photo ID (drivers license, Health Card, Passport, Etc.) via email before an order can be processed. If you have not done so already, please email your ID. Registered members can still shop, manage and order as usual.
Instructions will be provided with your online invoice and orders will ship only after E-Transfer have been received. If we receive your payment by 10 am PST (1pm EST), your order ships that business day, Otherwise it Will ship the next business day.
If you are new to Interac E-transfers, please visit http://www.interac.ca/en/interac-e-transfer-consumer.html
Orders are shipped by Xpresspost and a tracking number will be emailed after your order ships. You will receive your order in 1-3 business days.
Your delivery is guaranteed (except for residents of Nunavut, Northern Quebec or if you provide an inaccurate/incomplete address).
The high produced from smoking Indica bud is a strong physical body high that will make you sleepy or ‘couch-locked’ and provides a deep relaxation feeling compared to a Sativa high, which is known to be more energetic and uplifting.
Marijuana strains range from pure sativas to pure indicas and hybrid strains consisting of both indica and sativa (30% indica – 70% sativa, 50% – 50% combinations, 80% indica – 20% sativa). Because Sativa and Indica buds have very different medicinal benefits and effects, certain strains can be targeted to better treat specific illnesses.
Indica dominant marijuana strains tend to have a strong sweet or sour odor to the buds (ex. Kush, OG Kush) providing a very relaxing and strong body high that is helpful in treating general anxiety, body pain, and sleeping disorders.
Indicas are very effective for overall pain relief and is often used to treat insomnia for many people. Indica buds are most commonly smoked by medical marijuana patients in the late evening or even right before bed due to how sleepy and tired you become when high from an indica strain of marijuana, like Kush.
Benefits of Indica:
- Relieves body pain
- Relaxes muscles
- Relieves spasms, reduces seizures
- Relieves headaches and migraines
- Relieves anxiety or stress
Sativa dominant marijuana strains tend to have a more grassy type odor to the buds providing an uplifting, energetic and “cerebral” high that is best suited for daytime smoking. A sativa high is one filled with creativity and energy as being high on sativa can spark new ideas and creations. Many artists take advantage of the creative powers of cannabis sativa (marijuana) to create paintings.
Benefits of Sativa:
- Feelings of well-being and at-ease
- Up-lifting and cerebral thoughts
- Stimulates and energizes
- Increases focus and creativity
- Fights depression
a) the postal worker put it in the wrong mailbox, or
b) what often happens is that a postal worker will scan in all the packages saying they were “successfully delivered” then spend that day and/or the next day delivering it.
If you do not get your package 2 days after the expected delivery date, let us know and we will file a trace with the post office. Canada Post will file an investigation which can take 5 business days to complete. If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement free of charge. (**NOTE – YOU WILL BE REQUIRED TO WAIT UNTIL THE CANADA POST INVESTIGATION CONCLUDES BEFORE WE CAN SHIP THE REPLACEMENT ORDER)
From Canada Post
The investigation involves contacting the addressee to confirm delivery, or to better understand how they receive their mail and, as applicable, if they checked:
- with the front desk, security or mail room at the receiving address to see if someone else accepted the item on their behalf;
- their Community Mail Box for the item or parcel compartment key;
- around their property to see if the item was left in a safe location or in a mailbox attached to their home.
In rare cases, a delivery scan is entered into our system before the item is delivered. If you become aware that the addressee has received the item before we contact you, simply reply to this e-mail indicating the item has been received.”
More often than not, members get their packages on time or a day later. If you do not receive it 2-3 days after your expected date, let us know so we can file a trace with the post office.
If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement package, free of charge.