FAQ – DHO MEDICINAL: Frequently Asked Questions
There are about 150 mail order marijuana sites in Canada. Canada has been shipping Cannabis in the mail since the 90’s – and, to date, We Cannot Find Any Records Of Anyone Ever Having Been Charged For Being the Recipient of Mail Order Cannabis.
That being said, there is still a slight risk on both ends as we are not yet working with any federal approval – However we are Striving to do So. We Have a GST/HST Number and Copy as Closely as Physically the Current Cannabis Laws set out by Health Canada.
We Have Also Ensured Our Website Is 100% HTTPS Secure – Meaning All of Your Private Info is Safe With us! See that Green Lock Beside Our Website In the URL? That Means We are a Secure Page – Showing you Only Secure Content. We pay Monthly for top of the line security via Sucuri Website Security, As Customer Security is hugely important to us. Feel Free to Google Sucuri to see just how well your info is protected! We Have also Installed Website Antivirus as Well as Firewall – To Further Ensure Your Safety. All of This is Done via to ensure your anonymity. This is a Costly Security Measure Many other Sites do Not Take. We Advise that When Shopping Online for anything – including medical cannabis – You Look for the Green Lock! (lock Symbol may be a different color depending on your browser) This is The Deep Healing Organics Standard. Your Personal Security is a Very Serious Matter For Us. Through Various Methods – We have 100% Ensured Our Sucuri Website Security Keeps ALL of YOUR PERSONAL DATA Confidential. Only The Head Staff at Deep Healing Organics Can Ever See your Personal Info. Your Personal Information will Never under any circumstance be released to a 3rd party once we receive it. After we Receive ID, Addresses and Email accounts for Users of the site – all of the info is stored on an Encrypted hard drive to ensure it cannot be accessed via any back doors. This way – even if the site were to have a vulnerability – all of the info is still safe. This is the same protocol used by LP’s in Canada.
Upon registration we ask that you please send your Drivers License, Health-Card or Passport via email to verify your account. Please Send Either one of these Documents to firstname.lastname@example.org
**If you have an ACMPR/MMPR/MMAR Document – Please Email it to us as well if you are comfortable in doing so. You May Omit the Reason for the prescription if you like. You will be eligible for a Discount due to Having this paperwork. Please Email us To ensure we know of your paperwork and we will Email you a Coupon code you can use on all future orders.
**Veterans Recieve 10% off on ALL Orders. Simply Email us Proof of Your Service – and we will email you a coupon code you may use for all future orders. We highly Respect the service you’ve put in for us to live the free lives that we do.
If you have not done so already, please click the link below to email your ID for account verification purposes.
Please note: Members are required to send a valid form of government photo ID (drivers license, Health Card, Passport, Etc.) via email before an order can be processed. If you have not done so already, please email your ID. Registered members can shop, manage and order as usual.
If you Do not Have E-Transfers enabled on your bank account – you can simply call or visit your branch and ask them to enable the feature. It’s really that easy! Once you’ve enabled yourself for online banking – you can then send and receive interac E-transfers – and shop with DHO Medicinal! **If you need any help with this process – feel free to email us at email@example.com and we will assist as best as we can!
Instructions will be provided with your online invoice and orders will ship only after E-Transfer have been received. If we receive your payment by 10 am PST (1pm EST), your order ships that business day, Otherwise it Will ship the next business day. Please Ensure you Follow the Instructions on the invoice carefully – so that we can get your medicine on it’s way to you right away!
If you are new to Interac E-transfers, please visit http://www.interac.ca/en/interac-e-transfer-consumer.html
Orders are shipped by Xpresspost and a tracking number will be emailed after your order ships. You will receive your order in 1-3 business days. *1 Day to most Ontario Locations
Your delivery is guaranteed (except for residents of Nunavut, Northern Quebec or if you provide an inaccurate/incomplete address).
The high produced from smoking Indica bud is a strong physical body high that will make you sleepy or ‘couch-locked’ and provides a deep relaxation feeling compared to a Sativa high, which is known to be more energetic and uplifting. Hybrids tend to be the best of both worlds – and are greatly growing in popularity among medical users.
Marijuana strains range from pure sativas to pure indicas and hybrid strains consisting of both indica and sativa (30% indica – 70% sativa, 50% – 50% combinations, 80% indica – 20% sativa etc.). Because Sativa, Hybrid and Indica buds have very different medicinal benefits and effects, certain strains can be targeted to better treat specific illnesses.
Indica dominant marijuana strains tend to have a strong sweet or sour odor to the buds (ex. Kush, OG Kush) providing a very relaxing and strong body high that is helpful in treating general anxiety, body pain, and sleeping disorders.
Indicas are very effective for overall pain relief and is often used to treat insomnia for many people. Indica buds are most commonly smoked by medical marijuana patients in the late evening or even right before bed due to how sleepy and tired you become when high from an indica strain of marijuana, like Kush.
Benefits of Indica:
- Relieves body pain
- Relaxes muscles
- Relieves spasms, reduces seizures
- Relieves headaches and migraines
- Relieves anxiety or stress
Sativa dominant marijuana strains tend to have a more grassy type odor to the buds providing an uplifting, energetic and “cerebral” high that is best suited for daytime smoking. A sativa high is one filled with creativity and energy as being high on sativa can spark new ideas and creations. Many artists take advantage of the creative powers of cannabis sativa (marijuana) to create paintings.
Benefits of Sativa:
- Feelings of well-being and at-ease
- Up-lifting and cerebral thoughts
- Stimulates and energizes
- Increases focus and creativity
- Fights depression
a) the postal worker put it in the wrong mailbox or Accidentally Scanned it early – and it will be Re-scanned shortly.
b) what often happens is that a postal worker will scan in all the packages saying they were “successfully delivered” then spend that day and/or the next day delivering it. This is Especially true during the holiday seasons as Parcel volume greatly increases during this time – and Canada Post workers are often Working later hours during these seasons
If you do not get your package 2 days after the expected delivery date, let us know and we will file a trace with the post office. Canada Post will file an investigation which can take 5 business days to complete. If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable, Lost, or Sent to Un-deliverable Mail”, we will send you a 1x replacement free of charge. We Very Much Want to ensure all of our Patients have their medicine when it is needed. (**NOTE – YOU WILL BE REQUIRED TO WAIT UNTIL THE CANADA POST INVESTIGATION CONCLUDES BEFORE WE CAN SHIP THE REPLACEMENT ORDER. We Will Always follow up Quickly and efficiently if a package is lost)
Out of Thousands of Packages delivered for us – We have noticed canada post has about a 90% Success rate – meaning it is very rare that a package is lost. However, It Does sometimes happen unfortunately, and we will certainly replace your items if canada post does not deliver them properly, 1x free of charge.
From Canada Post
The investigation involves contacting the addressee to confirm delivery, or to better understand how they receive their mail and, as applicable, if they checked:
- with the front desk, security or mail room at the receiving address to see if someone else accepted the item on their behalf;
- their Community Mail Box for the item or parcel compartment key;
- around their property to see if the item was left in a safe location or in a mailbox attached to their home.
In rare cases, a delivery scan is entered into our system before the item is delivered. If you become aware that the addressee has received the item before we contact you, simply reply to this e-mail indicating the item has been received.”
99% Of the time, members get their packages on time or a max of one day later. If you do not receive it 2-3 days after your expected date, Please be sure to let us know immediately so we can file a trace with the post office and get your package located and delivered.
If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement package, free of charge.